Privacy policy

This Privacy Policy describes how www.dieselrcorp.ca (the “Site”, “Dieselr”, “we”, “us”) collects, uses, and discloses your Personal Information when you visit the Site, make a purchase, or otherwise interact with Dieselr.

Collecting Personal Information

When you visit or use the Site, we collect information related to your device, interactions, and transactions. We may also collect information when you contact us for support or opt into communications.

For the purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, or can reasonably be linked to an individual.

Device Information

Examples collected

  • Web browser type and version

  • IP address

  • Time zone

  • Cookie and tracking data

  • Pages or products viewed

  • Search terms and interaction data

Purpose

  • Load and operate the Site correctly

  • Monitor performance and usage

  • Improve site functionality and user experience

Source

  • Collected automatically via cookies, pixels, tags, log files, and similar technologies

Disclosure

  • Shared with our platform provider, Shopify

Order Information

Examples collected

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

Purpose

  • Process transactions

  • Fulfill orders

  • Provide confirmations and invoices

  • Communicate order-related updates

  • Screen for fraud or risk

  • Provide marketing communications where permitted

Source

  • Collected directly from you

Disclosure

  • Shared with Shopify and payment processors as required to complete transactions

Customer Support Information

Examples collected

  • Name

  • Email address

  • Phone number

  • Contact details provided during support interactions

Purpose

  • Respond to inquiries

  • Provide technical or order-related support

Disclosure

  • Accessed by Dieselr staff and authorized service providers only

Minors

The Site is not intended for individuals under the age of 18. Dieselr does not knowingly collect Personal Information from minors. If you believe a minor has provided Personal Information, contact us to request deletion.

Sharing Personal Information

We share Personal Information with service providers strictly to operate the Site and fulfill our obligations.

This includes:

  • Shopify, which powers our ecommerce platform

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and marketing providers

We may also disclose Personal Information to:

  • Comply with legal obligations

  • Respond to lawful requests or court orders

  • Protect Dieselr’s rights, property, or safety

More information on Shopify’s privacy practices can be found in their Privacy Policy.

Behavioural Advertising & Analytics

We may use Personal Information to deliver advertising or marketing communications aligned with your interests.

This includes:

  • Google Analytics to understand Site usage

  • Advertising partners that receive usage and interaction data

You can review Google’s privacy practices and opt out of analytics tracking using their tools.

You may opt out of targeted advertising through:

  • Facebook

  • Google

  • Bing

  • Digital Advertising Alliance opt-out portal

SMS / MMS Marketing

If you opt in to receive SMS or MMS messages from Dieselr:

Information Collected

  • Mobile phone number

  • Opt-in date and time

  • Message interaction data (delivery, opens, responses)

Purpose

  • Send transactional and marketing messages

  • Provide order updates, promotions, or announcements

Sharing

  • Information may be shared with our SMS service provider (Klaviyo) solely to deliver messages

  • Your information is not sold or shared for third-party marketing

Opt-Out

  • You may opt out of SMS/MMS messages at any time

  • Instructions are provided in messages or in our Terms of Service

Using Personal Information

We use Personal Information to:

  • Operate the Site

  • Process payments

  • Fulfill and ship orders

  • Communicate with customers

  • Provide updates, product information, and offers where permitted

Lawful Basis (GDPR)

For residents of the European Economic Area (EEA), Dieselr processes Personal Information under the following lawful bases:

  • Consent

  • Contract performance

  • Legal obligations

  • Legitimate business interests

  • Protection of vital interests

  • Public interest tasks

Retention

We retain Personal Information as required to:

  • Maintain business records

  • Comply with legal obligations

  • Support customer accounts and transactions

You may request deletion of your Personal Information where permitted by law.

Automated Decision-Making

Dieselr does not use fully automated decision-making that produces legal or significant effects.

Shopify may use limited automated systems for fraud prevention, including:

  • Temporary IP or payment method restrictions
    These measures are time-limited and protective in nature.

Your Rights

GDPR (EEA Residents)

You may request access, correction, portability, or deletion of your Personal Information.

Data may be processed in Canada, the United States, or other jurisdictions where Dieselr or its service providers operate.

CCPA (California Residents)

You have the right to:

  • Know what Personal Information is collected

  • Request correction or deletion

  • Opt out of the sale of Personal Information

Dieselr does not sell Personal Information.

Authorized agents may submit requests on your behalf with verification.

Cookies

We use cookies to:

  • Enable Site functionality

  • Maintain sessions and checkout

  • Analyze performance

  • Support marketing activities

Cookies may be session-based or persistent and may last from minutes to up to two years.

You can manage cookies through your browser settings. Disabling cookies may limit Site functionality.

Do Not Track

The Site does not respond to browser “Do Not Track” signals due to the lack of an industry standard.

Changes

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

Contact

For questions, requests, or complaints regarding this Privacy Policy, contact:

Email: tuning@dieselrcorp.com
Mail:
DIESELR Corp.
3975 1 Ave S
Lethbridge, AB T1J 4P8
Canada

Last updated: September 07, 2023

If you are not satisfied with our response, you may contact your local data protection authority.